Can I return my order?Updated 3 months ago

We always aim to make sure our customers love our products but if you do need to return an order (not including plants*), or any items are damaged, we’re happy to help. Just email us directly at [email protected] and we’ll take you through the process. 

Please note: we cannot be held liable for any packaging costs should the original packaging be discarded.

*Unfortunately we cannot accept returns of undamaged plants as these are perishable items and are not saleable upon return. If a plant is damaged, we will compensate for this as per our live arrival guarantee.