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Returns

Can I return my order?

We always aim to make sure our customers love our products but if you do need to return an order (not including plants*), or any items are damaged, we’re happy to help. Just email us directly at [email protected] and we’ll take you through the

What is your Live Arrival Guarantee?

It is important to keep in mind that, plants can be sensitive to significant changes. As a result, some minor cosmetic imperfections may be present upon arrival - plants are living things and may not always be 100% perfect. We do our best to photogra

My order arrived damaged, what shall I do?

In the unfortunate event that your order arrives in a less-than-perfect condition, we are here to assist you. Kindly reach out to us promptly* via email at [email protected] or through direct messaging on our social media platforms. When contac