UK mainland orders ship via DPD Local 24hr, Parcelforce express24 or UPS 24hr. Once your order is confirmed and upon dispatch, you will receive an email notification with your tracking details. Non UK mainland orders or extended delivery area postcod
Our plant shipping days are Monday to Thursday. Same day dispatch cutoff on Express and Saturday Delivery is 12pm. Delivery is free on all orders over £60. Unfortunately we cannot offer free delivery over £60 to Northern Ireland or the Channel Island
Orders containing plants dispatch Monday to Thursday. Orders not containing plants will also dispatch on Fridays. We aim to dispatch all orders within 1-3 working days. Orders placed with priority shipping will be dispatched same day if ordered befor
If you have accidentally given us the wrong delivery address, please get in touch with us by emailing [email protected] as soon as possible. Please let us know your order number and the correct address and we will try our best to alter your del
If you will not be home at the time of delivery, our couriers all have options to redirect parcels to a neighbour, local pickup, or to leave the parcel in a safe location. Please follow the link in the courier tracking email to make these changes.
Orders typically take 2-4 business days to arrive (unless otherwise stated in the product description). This can be extended at peak times or when poor weather conditions restrict shipment. Non UK mainland orders can take up to 5 days. Delivery detai
Yes, we ship right through winter (subject to temperature). We include heat packs where necessary but when temperatures fall below zero, we halt shipping of all plants. Typically this is only for a day or so at a time but it may end up being for an e
We only ship via 24hr courier to UK mainland. Non mainland orders may take up to 48hrs.