Explore frequently asked questions about our Subscription Boxes
Our Mystery Houseplant Subscription Box offers a unique and exciting way to expand your plant collection without the task of choosing specific plants yourself!. In each mystery subscription box, you will find a single rare or unusual plant along with
Due to their nature, the Mystery Houseplant Subscription Boxes are non refundable if the item is a duplicate in your collection or just unwanted. If the plant is damaged however, contact us as soon as possible and we will compensate as per our live a
Yes, you can alter the frequency of deliveries, skip a delivery or even cancel after 3 completed deliveries. Simply log in to your GrowTropicals account to view your active subscription and make any changes.Alternatively you can email us at hello@gro
We tend to ship our Mystery Houseplant Boxes on or after the 15th of every month. This varies slightly as plant deliveries to ourselves do not fall on a specific date.
Upon initiating your first subscription, you will experience an immediate charge. Subsequent charges will be processed with a 10-day lead time before delivery, typically occurring around the 5th day of each month. While discount codes are applicable